by Brian Armstrong
For internet business owners, accepting credit cards is pretty much the only way to conduct business over the internet. The options are to go with a company like Paypal which has its drawbacks or to get a “real” credit card merchant account. Don’t get me wrong, Paypal is a “real” merchant account in that you can accept any types of credit cards, but this is only after you sign up for their premium business service which ends up being more expensive than a typical merchant account.
The discount rate on a typical credit card merchant account is about 2.1% to 2.5%. This is what’s called a qualified discount rate. Paypal doesn’t break these down into qualified or non-qualified rates, they just charge a flat rate of about 2.9% or so. The downside to this is that if you’re a merchant accepting transactions mostly from individual consumers, you’re overpaying on about 80% or more of your transactions.
Traditional merchant accounts have two other “buckets” into which they categorize transactions. One of these is called the mid-qualified which are typically the “rewards” cards or other credit cards associated with cash back or frequent flyer miles, etc. The other “bucket” is non-qualified for cards that are either government or corporate credit cards. There are some other reasons transactions may fall into these other pricing categories and that may be how long it takes for the funds to capture after they’re authorized. Most merchants never have to worry about this because the charges are captured in the same transaction in which they were authorized.
Each transaction also has a cost, no matter how much the volume of the transaction. Makes me laugh sometimes when I buy a $.49 refill at the local convenience store on my credit card because I know that they’re paying at least $.15 to $.18 per transaction if not a bit more which on a $.49 gross volume transaction, they’re probably losing money. No wonder they sometimes just smile and tell me it’s on them. Most internet based transactions run about $.20 to $.30 which is competitive when you compare to Paypal at about $.30 per transaction. Watch for AVS or the gateway transactions as they can easily get their advertised per transaction cost up there.
Unlike Paypal, traditional merchant accounts have a batch header fee. This is basically a daily processing fee. For every day of the month you process transactions, whether it is one transaction or 100 transactions, you’ll have a batch header fee. This is usually negotiable, but something that most merchant service providers don’t talk too much about. A lot of pricing is on a “don’t ask, don’t tell” meaning if the merchant doesn’t ask, the merchant sales person doesn’t tell. Don’t get me wrong, the pricing is all over the application, but unless the merchant asks, certain assumptions are made which may cost as much as a couple hundred dollars per year. When in doubt, ask what each fee is and when it will apply so that you aren’t caught off guard.
Merchant accounts have monthly fees. Paypal has a monthly fee if you use their merchant services. If you’re just accepting payments from other Paypal customers, you won’t have a monthly fee. But if you use them as you would a traditional merchant account where the payments can come from either Paypal customers or individual cardholders without a Paypal account, you’ll have a $25 monthly fee. Traditional merchant accounts can be as low as $10 to $15 per month including the gateway fee. If you’re an internet business just getting off the ground, try to get your monthly minimum waived. This is usually a $25 minimum and can be pricey especially when you’re just getting started.
Processing transactions through the internet also implies that you’ll have additional fees involved. This is usually through what’s called a gateway which is a company or software that will facilitate getting the transaction information from your customer to the bank for processing and is done online. Authorize.net is probably one of the more popular gateways that you’ve heard of. There are a lot more, but only a handful that are compatible with just about every shopping cart solution out there. If you do decide on Authorize.net, plan on a setup fee of about $100 or so. There are plenty of companies that give this setup away for free, but most of them also charge more on the monthly or will charge you the equivalent in an annual fee.
Credit card merchant accounts are worth having and with an internet based business pretty much your only real option. There may be a few other ways to get around having to get a credit card merchant account, but not without the expense of losing customers and sales. Make it easy on your customers and yourself by getting setup with an internet merchant account. This can be done easily and without a major hassle. Just follow the above guidelines for pricing and you’ll be fine. Check each contract before you commit. Plan on getting setup about 1-2 weeks before you need to go live. This will give you 2-3 days to get approved and a week or so of testing before you go live.
About the Author:
Brian Armstrong is a professional merchant account executive. He’s been setting up
credit card merchant accounts since 2002 helping internet businesses just like yours accept credit cards. Brian specializes in
ecommerce merchant account setup. You can reach Brian toll free at 800-893-9540.
Filed under Business by Kyle James